Maintenance Notification:
Blue Access for Members and quoting tools will be unavailable from 3am - 6am on Saturday, October 20.
We apologize for any inconvenience.
Maintenance Notification:
Blue Access for Members and quoting tools will be unavailable from 2am - 5am Saturday, October 20.
We apologize for any inconvenience.
Media Contacts
If you are a member of media with questions, please contact:
John Doran
406-437-6195Email John
Jesse Zentz
406-437-6182Email Jesse
Contact Us
Blue Cross and Blue Shield of Montana Headquarters
3645 Alice Street
PO Box 4309
Helena, MT 59604-4309
1-800-447-7828
1-800-253-4091 (TTY)
Note: For medical emergencies, call 911 or your physician first.
Office Hours: Telephone
8:00 a.m. – 6:00 p.m. Monday – Friday
Office Hours: Walk in
8:00 a.m. – 5:00 p.m. Monday – Friday
Make a Payment
Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on the back of your ID card or on this page:
Individually Purchased Products
Employer Sponsored Group Products
Members of employer purchased policies, call the customer service toll free number on the back of your ID card.
| Human Resources Inquiries | 866-977-7378 |
| Billings 2180 Overland Avenue, Suite 103 Billings, MT 59108 |
800-539-5628 |
| Bozeman 1283 N. 14th Street, Suite 102 Bozeman, MT 59771 |
888-447-3644 |
| Great Falls 3320 10th Avenue South Great Falls, MT 59405 |
800-438-2268 |
| Kalispell 125 Commons Way, Suite 2 Kalispell, MT 59901 |
800-858-1187 |
| Missoula 3819 Stephens Avenue, Suite 202 Missoula, MT 59801 |
800-351-6622 |
| Helena 3645 Alice Street PO Box 4309 Helena, MT 59604-4309 |
800-438-2268 |
Mail to:
Blue Cross and Blue Shield of Montana
P.O. Box 7982
Helena, MT 59604-7982
If you are interested in conducting business with Blue Cross and Blue Shield of Montana, this link takes you to our Supplier Registration Portal.
Blue Cross and Blue Shield of Montana
P.O. Box 7982
Helena, MT 59604-7982
1-800-634-3569
Website: www.fepblue.org 
Office Hours
9:00 a.m. – 5:00 p.m. Monday–Friday
Blue Cross and Blue Shield of Montana
Attn: Corporate Communications
3645 Alice Street
Helena, MT 59601
If you are a member of the media with questions, please contact:
John Doran
406-437-6195
Email: John_Doran@bcbsmt.com
or
Jesse Zentz
406-437-6182
Email: Jesse_Zentz@bcbsmt.com
Office Hours
8:00 a.m. – 5:00 p.m. Monday-Friday
Blue Cross and Blue Shield of Montana
3645 Alice Street
PO Box 4309
Helena, MT 59604-4309
1-406-437-6100
Email: hcs-x6100@bcbsmt.com
Office Hours
7:00 a.m. – 5:00 p.m. Monday–Friday
Blue Cross and Blue Shield of Montana
Attn: Marketing Department
3645 Alice Street
PO Box 4309
Helena, MT 59604-4309
1-800-438-2268
Office Hours
8:00 a.m. – 5:00 p.m. Monday–Friday
District Offices
Submit completed applications to address designated on form, if address not identified submit to:
Blue Cross and Blue Shield of Montana
P.O. Box 7982
Helena, MT 59604-7982
Fax: 800-852-1360
Members
Coverage is not through employment (individual insurance) submit to:
Blue Cross and Blue Shield of Montana
PO Box 660858
Dallas, TX 75266-0858
Coverage is through your employment (group insurance) submit to:
Blue Cross and Blue Shield of Montana
3645 Alice Street
PO Box 4309
Helena, MT 59604-4309
Employers
Submit premium dues for your group health plan to:
Blue Cross and Blue Shield of Montana
P.O. Box 650615
Dallas, TX 75265-0615
Send Overnight Payment Deliveries to:
Blue Cross and Blue Shield of Montana
Attn: 650615
1501 North Plano Rd., Suite 100
Richardson, TX 75081
Where to Submit Total Health Management Forms
Blue Cross and Blue Shield of Montana
Attn: Total Health Management
P.O. Box 7982
Helena, MT 59604-7982
Fax THM Forms to: 406-437-7848
For questions, email wellness@bcbsmt.com